Rexxon Green Fuels Privacy Policy
Last updated: 23.06.2026
Rexxon Green Fuels respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, email, telephone enquiries and business interactions.
This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have regarding your information.
1. Introduction
Rexxon Green Fuels provides refined petroleum products, LPG, lubricants, solvents and related supply and delivery services to clients in the automotive, industrial, wholesale, retail, government and commercial sectors.
When you contact us, request information, submit an enquiry or use our website, we may collect and process certain personal information in order to respond to you and provide our services.
We do not sell your personal information to third parties.
2. Personal Information We May Collect
We may collect personal information that you voluntarily provide to us, including:
Company name
Name and surname
Email address
Telephone number
Fax number, where applicable
Physical or delivery address
Subject of enquiry
Message or enquiry details
Service or product requirements
Payment-related records, where applicable
Communication history with Rexxon Green Fuels
We may also collect limited technical information when you use our website, such as IP address, browser type, device information, pages visited and general website usage data.
3. How We Collect Personal Information
We may collect personal information when you:
Complete a form on our website
Contact us by email or telephone
Request a quote, product information or service support
Communicate with our team
Place an order or enquire about product supply or delivery
Use or browse our website
Where possible, we collect personal information directly from you.
4. Why We Use Your Personal Information
We use personal information for legitimate business purposes, including to:
Respond to enquiries
Provide product and service information
Prepare quotes or proposals
Process orders or service requests
Arrange supply, delivery and logistics where required
Communicate with customers and suppliers
Provide customer support
Maintain business and transaction records
Improve our website, services and customer experience
Comply with legal, regulatory and operational requirements
We may use your email address or telephone number to contact you about matters related to your enquiry, request, order or services provided by Rexxon Green Fuels.
5. Website Forms and Enquiries
When you submit an enquiry through our website, you may be asked to provide details such as your company name, name, email address, contact number, subject of enquiry and message.
This information is used to respond to your enquiry and assist you with the relevant product, service or support request.
6. Cookies and Website Usage
Our website may use cookies or similar technologies to improve website functionality and recognise user preferences.
Cookies are small text files stored by your browser. You can choose to disable or reject cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
7. Log Files and Technical Information
Like many websites, we may use log files to help manage and improve our website. These may include information such as IP addresses, browser type, pages visited, access times and general usage patterns.
This information is mainly used to analyse trends, maintain the website and improve user experience. Where possible, this information is used in an aggregated or non-identifying way.
8. Sharing of Personal Information
We do not sell personal information.
We may share personal information only where necessary, including with:
Employees or authorised representatives of Rexxon Green Fuels
Service providers who assist with website hosting, email, administration, logistics or business operations
Suppliers, transporters or logistics partners where required to fulfil a product or delivery request
Professional advisers, where required
Government, regulatory or law enforcement authorities where legally required
Any third party that processes personal information on our behalf is expected to handle it securely and only for the purpose for which it was provided.
9. Security of Personal Information
We take reasonable steps to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
These steps may include internal access controls, secure storage, administrative safeguards and the use of trusted service providers. However, no online transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
10. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or allowed by law.
This may include keeping information for business records, accounting, legal, tax, operational or compliance purposes.
11. Your Rights
You may request to:
Access the personal information we hold about you
Correct inaccurate or outdated information
Ask us to delete personal information where we are no longer authorised to retain it
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Ask questions about how your personal information is handled
Under POPIA, personal information includes information relating to an identifiable living person or juristic person, such as contact details, identity details and other identifying information. The Information Regulator also confirms that data subjects may request correction or deletion of certain personal information.
12. Direct Marketing
We may contact existing or prospective customers about products, services or updates that may be relevant to them, where permitted by law.
You may request that we stop sending you marketing communication at any time.
13. Legal Disclosure
We may disclose personal information where required by law, court order, legal process, government authority or law enforcement request.
We may also disclose information where necessary to protect our rights, property, customers, suppliers, staff or the public.
14. Links to Other Websites
Our website may contain links to external websites. Rexxon Green Fuels is not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any external website you visit.
15. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page and will apply from the date of publication.
You are encouraged to review this policy periodically to stay informed about how we protect personal information.
16. Contact Details
For questions about this Privacy Policy or the personal information we hold, please contact us:
Rexxon Green Fuels
No. 16 Natal Street
Paarden Eiland
Cape Town
Western Cape
South Africa
Tel: (021) 510-0000
Fax: (021) 511-4415
Email: sales@rgfuels.co.za